This guide explains how to restore backups of previous versions of your files and other web data from your Infomaniak web hosting, and how to set up an effective backup policy if the backups provided automatically and free of charge no longer meet your availability or security requirements.

Web Hosting (Starter, Shared, Cloud Server)

Consult these guides to restore automatic backups:

• of an entire hosting account (FTP + MySQL),
• of specific files on the hosting,
• of specific databases,
• a Web Application (WordPress & Apps),
• Cloud Server SSH crons.

Consult these guides for backing up and restoring:

• a hosting solution with Swiss Backup and Restic (advanced),
• WordPress with Swiss Backup,
• WordPress with an extension.

Please also refer to https://faq.infomaniak.com/snapshot.

Email / kSuite

• Restore messages from Infomaniak's automatic backups.
• Restore contacts or calendar events.
• Back up the current content of a mail account:
  • by downloading the current content locally,
  • by duplicating all the current content to a backup mailbox,
  • by copying future emails as they arrive to a backup mailbox.

Domains / DNS Zones

• Restore deleted DNS records from Infomaniak's automatic backups.
• Restore an expired domain during the redemption period.