Knowledge base

1000 FAQs, 500 tutorials and instructional videos. Here, there are only solutions!

Understanding the different Infomaniak "Suites" (kSuite, my kSuite...)

Update 05/19/2026

This guide is for you if you are looking for a comprehensive email and collaborative data storage solution. Its purpose is to help you better understand the different Infomaniak product suites when you are unsure which one to choose…

 

If you are looking to host a website, please refer to this other guide.

 

The different offers in summary

Here is a summary of the different plans (excluding web hosting offers):

Free (or domain name to be paid for)Paid

my kSuite

  • 1 free email address
  • Infomaniak domain name (e.g. @ik.me)
  • Limited Mail offer with kDrive

my kSuite+

  • 1 email address
  • Infomaniak domain name (e.g. @ik.me)
  • Full Mail offer with kDrive

Service Mail Starter

  • 1 free email address
  • Customized on a paid domain name
  • Limited Mail offer without kDrive

Service Mail Premium

  • 5 email addresses minimum
  • Customized on a paid domain name
  • Full Mail offer without kDrive

kSuite Free

  • 1 free address
  • Customized on a paid domain name
  • Limited Mail offer with kDrive, kChat, etc.

kSuite Standard / kSuite Business / kSuite Enterprise

  • Number of addresses depending on the number of users chosen
  • Customized on a paid domain name
  • Full Mail offers with kDrive, kChat, etc.

 

Free or paid suites

Infomaniak offers several email solutions, with or without additional collaboration tools:

  1. A Mail Service is the name given to the email service created by Infomaniak in Switzerland. You can order a Mail Service independently of kSuite.
  2. kSuite is a collection of Infomaniak services that includes a Mail Service and is based around a personal domain name.
  3. my kSuite and my kSuite+ are limited versions of kSuite that do not require a domain name and can also meet your email needs. In the Infomaniak Manager, these offers will be “separated” from the rest.

 

Cost of simple email offers

This email service can be…

  • free if you are satisfied with an address with a generic domain name (what comes after the at symbol @), created by Infomaniak (etik.com, ik.me, ikmail.com) by choosing my kSuite (my kSuite+ unlocks some of the limitations of my kSuite).
  • … very affordable if you are satisfied with one or two free email addresses on a domain name that you pay for (there are domain names for less than 5 CHF/€ per year, which will be your only expense and allows you to customize your email addresses) by ordering:
    • either the Starter offer (1 email address)
    • or the kSuite offer

 

Need a large number of email addresses?

If you need multiple email addresses on the same domain, you can order a Mail Service only (minimum of 5 email addresses) or kSuite, which is available in 3 different versions:

  • Standard
  • Business
  • Enterprise

A common feature of all Mail offers is that you must have an Infomaniak user account (a login ID in the form of an email address, as well as a password) which will take you to your Organization, where your email will be located.

 

Additional tools (kDrive…)

If you choose a Suite (kSuite or my kSuite / my kSuite+), this user account will take you to your Organization, where the suite of tools will be located, including your email, kDrive, kChat, etc.

Click on the links to access the comparison tables detailing all the features available depending on the plan:

  1. kDrive can be obtained by creating a my kSuite or my kSuite+ account.
  2. kDrive can be obtained independently in 3 different versions:
    1. Solo
    2. Team
    3. Pro
  3. kDrive is available if you subscribe to kSuite (either for free or with a paid subscription). kSuite is available in 3 different versions:
    1. Standard
    2. Business
    3. Enterprise

 

Would you like to join Infomaniak?

Please refer to this other guide.


Has this FAQ been helpful?