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Understanding the limits of the my kSuite offer
Update 02/24/2026
This guide details the limitations specific to the my kSuite offer and the advantages of the my kSuite+ offer.
my kSuite limits only
The my kSuite offer imposes certain limits that my kSuite+ does not…
Mail, contacts & calendars
- Disk space limited to 20 GB of storage for emails.
- No advanced mode in the message sorting rules.
- "my kSuite" signature imposed.
- No email sharing link.
- 1 address book, 1 calendar.
- Backup retention (30 days) of emails; recoverable by changing the offer.
kDrive
- 1 kDrive drop box.
- 25 kDrive sharing links (and without duration, password settings…).
- Retention of previous versions of your files: 30 versions over 30 days (60 over 120 days for my kSuite+, some of which are lifetime).
- 30-day trash (60 for my kSuite+).
- No statistics.
- No editing/signing of PDF files.
Limitation of my kSuite & my kSuite+ offers
Click on the links below to find out the details:
- Offer limited to one address per account (linked to a European phone number).
- Obligation to indicate a valid mobile phone number to confirm registration.
- Limited number of daily email sends, email redirections and unique recipients per message.
- No possibility to create aliases for your email.
- No customizable email signature.
- Email hold and scheduled sending: restricted features (no customization) on my kSuite and customizable with my kSuite+.
- 15 GB of Cloud storage with my kSuite, 1/2/6/12 TB with my kSuite+.
- Registration only possible for individuals residing in OECD member countries (official list), including:
- Germany
- Australia
- Austria
- Belgium
- Canada
- Chile
- Colombia
- South Korea
- Costa Rica
- Denmark
- Spain
- Estonia
- United States
- Finland
- France
- Greece
- Guadeloupe
- French Guiana
- Hungary
- Ireland
- Iceland
- Israel
- Italy
- Japan
- Latvia
- Lithuania
- Luxembourg
- Martinique
- Mayotte
- Mexico
- Monaco
- New Caledonia
- New Zealand
- Norway
- Netherlands
- Poland
- French Polynesia
- Portugal
- Czech Republic
- Réunion
- United Kingdom
- Saint Barthélemy
- Saint Martin
- Saint Pierre and Miquelon
- Slovakia
- Slovenia
- Sweden
- Switzerland
- French Southern Territories
- Turkey
- Wallis and Futuna
my kSuite+ offer
The my kSuite+ offer allows you to send more messages per day to a larger number of unique recipients at once.
To help you identify the my kSuite / kSuite offer most suited to your needs, refer to this other guide.
For sending emails to a large number of recipients, there is a Newsletter tool.
Link to this FAQ:
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