This guide details the limitations specific to the my kSuite (free) offering and the exclusive benefits of the my kSuite+ (paid) offering.

Introduction

• Compare what is included with my kSuite and my kSuite+ directly on the Infomaniak website (❓: help).
• To help you identify the my kSuite / kSuite offer that best suits your needs, consult this other guide (❓: help).

Features common to both offers

Neither offer requires you to have your own paid domain name (unlike the kSuite Pro plans), the email address is entirely based on the email domains provided by Infomaniak (ik.me, etik.com, ikmail.com):

• Offer limited to one address per account (linked to a phone number).
• You must provide a valid mobile phone number to confirmregistration (❓: help).
• Registration is only possible for people residing in OECD member countries (❓: official list), including: Germany, Australia, Austria, Belgium, Canada, Chile, Colombia, South Korea, Costa Rica, Denmark, Spain, Estonia, United States, Finland, France, Greece, Guadeloupe, French Guiana, Hungary, Ireland, Iceland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Martinique, Mayotte, Mexico, Monaco, New Caledonia, New Zealand, Norway, Netherlands, Poland, French Polynesia, Portugal, Czech Republic, Reunion, United Kingdom, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon, Slovakia, Slovenia, Sweden, Switzerland, French Southern Territories, Turkey, and Wallis and Futuna.
• For sending emails to a large number of recipients, there is a newsletter tool available (❓: help).

my kSuite (free)

Mail, contacts & calendars

• Disk space limited to 20 GB of storage for emails (❓: help).
• Limited number of daily email sends (❓: help), email redirects (❓: help), and unique recipients per message (❓: help).
• No advanced mode in message sorting rules (❓: help).
• No aliases can be created for your email account (❓: help).
• The "my kSuite" signature is mandatory (❓: help).
• No email sharing link (❓: help).
• Email scheduling (❓: help) and scheduled sending (❓: help): limited features (no customization).
• Only one address book, one calendar.
• Email backup retention (30 days) (recoverable by changing your plan).

kDrive

• 15 GB of Cloud storage (❓: help).
• 1 single kDrive upload folder (❓: help).
• 25 kDrive share links, without setting a duration or password (❓: help).
• Keep previous versions of your files: 30 versions over 30 days.
• 30-day trash bin.
• No statistics.
• No PDF file editing/signing (❓: help).

my kSuite+ (paid)

The my kSuite+ plan removes the limitations of the free version and provides access to advanced features:

• kDrive storage space: 1 TB (1000 GB) included, expandable up to 6 TB (❓: help).
• Email address: 1 full email address on a generic Infomaniak domain (@ik.me, @etik.com, @ikmail.com) with a customizable signature.
• Alias management: increased to a maximum of 2 aliases (❓: help).
• Email sending limits: limits increased to allow sending more messages per day and to a larger number of unique recipients at once (❓: help).
• Hold and scheduled sending: fully customizable features.
• AI Assistant: Euria included with unlimited access.
• Advanced kDrive: keeps 60 versions for 120 days, 60-day trash, customizable sharing links, statistics, and PDF file editing/signing (❓: help).