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Knowledge base Customize the Web Mail Infomaniak app (online service ksuite.infomaniak.com/mail)

    Customize the Web Mail Infomaniak app (online service ksuite.infomaniak.com/mail)

    This guide explains how to configure and customize the global display of the Web app Mail Infomaniak (online service ksuite.infomaniak.com/mail).

     

    Preamble

    • The general settings affect all the email addresses currently attached to your account on Mail.
    • They are specific to your user only and do not affect other users (of the same Organization for example).
    • The same email address retrieved on Mail from another user will have its own settings independently of yours.

     

    Accessing general settings

    To do this:

    1. Click here to access the Web app Mail Infomaniak (online service ksuite.infomaniak.com/mail).
    2. Click on the Settings icon ‍ at the top right of the interface.
    3. Navigate through the different menus on the left:

     

    To manage the light/dark theme of the interface: refer to this other guide on the subject.

     

    Customization: default email address

    This section allows you to choose which email address, among all your attached addresses, should be considered the main one, and open by default when accessing the Web app Mail Infomaniak (online service ksuite.infomaniak.com/mail).

     

    Customization: modify the density of your inbox display

    1. Click here to access the Web app Mail Infomaniak (online service ksuite.infomaniak.com/mail).
    2. Click on the Settings icon ‍ at the top right of the interface.
    3. Click on Customization in the left sidebar.
    4. Choose the desired display types and density:

     

    Customization: manage the buttons visible on the page of an email

    This section allows you to choose the icons that should be displayed on the email reading window, allowing you to take quick action rather than through the dropdown menu:

    • Reply
    • Forward
    • Follow
    • Mark as unread
    • Delete
    • Reply to all
    • Download to kDrive
    • Organize an event
    • Report as spam

     

    Customization: manage buttons visible when hovering over an email list

    This section allows you to choose the icons that should be displayed when you hover over an email within a list (e.g., emails in the inbox):

    • Archive
    • Follow
    • Snooze
    • Mark as unread
    • Delete

     

    Customization: manage buttons visible when selecting text

    Refer to this guide and this other guide for more information.

     

    Customization: set the default font for all new messages

    1. Click here to access the Web app Mail Infomaniak (online service ksuite.infomaniak.com/mail).
    2. Click on the Settings icon ‍ at the top right of the interface.
    3. Click on Customization in the left sidebar.
    4. Choose the desired font:

     

    Sending: email sending cancellation delay

    Refer to this guide for more information.

     

    Sending: include emails in the body of the message or as an attachment

    Refer to this guide for more information.

     

    Sending: include the original message when replying

    Refer to this guide for more information.

     

    Sending: always compose in full-screen mode

    1. Click here to access the Web app Mail Infomaniak (online service ksuite.infomaniak.com/mail).
    2. Click on the Settings icon ‍ at the top right of the interface.
    3. Click on Send in the left sidebar.
    4. Activate the toggle switch to the right of the item β€œCompose emails in full screen”:

     

    Sending: request a read receipt

    Refer to this guide for more information.

     

    Sending: include a preview of website links

    To enable or disable a link preview (a feature that automatically generates a visual box (with title, description, and image) when you insert a URL into an email):

    1. Click here to access the Web app Mail Infomaniak (online service ksuite.infomaniak.com/mail).
    2. Click on the Settings icon ‍ at the top right of the interface.
    3. Click on Send in the left sidebar.
    4. Activate the toggle switch to the right of the element β€œInclude website link previews”:

    Once activated, here is the result when writing content with a URL:

     


     

    Inbox: Message display mode

    This mode allows you to group your emails by topics/senders, i.e., group received emails based on the discussion subject, so the inbox display is lighter and it is easier to follow messages from different conversation participants:

    1. Click here to access the Web app Mail Infomaniak (online service ksuite.infomaniak.com/mail).
    2. Click on the Settings icon ‍ at the top right of the interface.
    3. Click on Inbox in the left sidebar.
    4. Choose a Message display mode:

    When the Conversations mode is not activated, you read your emails one by one:
    sign
    When it is activated, you read the different messages in the same window chronologically one after the other:
    sign

    In your inbox, you can directly see the number of emails contained in a single conversation:
    sign

     

    Inbox: Display external content

    This section allows you to choose whether to automatically display all external content present within an incoming email you are reading, or if you prefer to hide it and only display it on demand:

     

    Inbox: Message interpretation

    This section allows you to define the display priority of a received message: either in its simplified version in plain text, or in its enriched version in HTML (this setting only takes effect when both formats are present in the email; if only one version is available, it will be displayed by default).

     

    Inbox: Encoding

    This section allows you to modify the encoding of received messages (it is recommended to leave Unicode (utf-8)).

     

    Inbox: Show message preview

    This section allows you to display or hide the first few words contained in the email on all message lists (inbox, for example). Example with preview activated, the beginning of the message is visible on the same line next to its subject:

    If the preview is hidden, only the subject of each email is displayed:

     

    Inbox: Mark an email as read…

    This section allows you to choose after how much reading time a message should be considered as read (immediately, after 3 seconds, or 5, or 20, or never).

     

    Inbox: When a message is archived or deleted…

    This section allows you to choose the action to be taken after archiving or deleting an email: open the next message, or the previous one, or return to the message list.

     

    Reception: number of emails displayed on a single page

    You can increase or decrease the number of emails displayed on a single page up to 200 items maximum:

    1. Click here to access the Infomaniak Mail Web app (online service ksuite.infomaniak.com/mail).
    2. Click on the Settings icon ‍ at the top right of the interface.
    3. Click on Inbox in the left sidebar.
    4. Choose the number of items to display:

     

    Browser: set Infomaniak as the default mail client

    Refer to this other guide on this topic.

     

    Browser: email address on new tab

    Refer to this other guide on this topic.

     

    Browser: message reception notification

    Refer to this other guide on this topic.

     

    Keyboard shortcuts

    Refer to this other guide on this topic.

     

    Modify email-specific settings

    To access the signature, alias, etc. settings specific to each of your Infomaniak email addresses:

    1. Click here to access the Web app Mail Infomaniak (online service ksuite.infomaniak.com/mail).
    2. Click on the Settings icon ‍ at the top right of the interface.
    3. Check or select the email address concerned in the dropdown menu of the left sidebar:
    4. Click on the different elements of the secondary left sidebar menu to configure your email address:

    Feel free to browse the FAQ to find the corresponding guides.



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