Knowledge base

1000 FAQs, 500 tutorials and instructional videos. Here, there are only solutions!

Customize the Infomaniak Webmail App

This guide explains how to configure and customize the global display of the Infomaniak Web app Mail (online service ksuite.infomaniak.com/mail) using various options.

 

Preamble

  • The general settings affect all email addresses currently attached to your account on the Mail app.
  • They are specific to your user only and do not affect other users (of the same Organization, for example).
  • The same email address retrieved on the Mail app of another user will have its own settings independently of yours.

 

Accessing general settings

To do this:

  1. Click here to access the Infomaniak Web app Mail (online service ksuite.infomaniak.com/mail).
  2. Click on the Settings icon at the top right of the interface.
  3. Navigate through the different generic menus on the left:

 

To manage the light/dark theme of the interface: refer to this other guide on the subject.

 

Customization: default email address

This section allows you to choose which email address, among all your attached addresses, should be considered the main one, and open by default when accessing the Infomaniak Web app Mail (online service ksuite.infomaniak.com/mail):

 

Customization: modify the display density of your inbox

You can change the presentation of your inbox so that it is divided into several parts displaying your emails, or simply in a list version. The density choice allows you to tighten or space out your emails:

 

Customization: manage the buttons visible on the page of an email

This section allows you to choose the icons that should be displayed on the email reading window, allowing you to take quick action rather than through the dropdown menu:

 

Customization: manage the buttons visible when hovering over an email list

This section allows you to choose the icons that should be displayed when you hover over an email in a list (e-mails in the inbox for example):

 

Customization: manage the buttons visible when text is selected

This section allows you to choose the actions visible when text is selected:

 

Customization: set the default font for all your new messages

  1. Choose the desired font, as well as the text size, for all new messages to be written:

 

Sending: cancellation delay

 

Sending: transfer emails in the body of the message or as an attachment

 

Sending: include the original message when replying

 

Sending: always write in a full-screen window

Activate the toggle switch to the right of the item “Compose emails in full screen” to always write in a large window instead of the usual bottom right inset.

 

Sending: request a read receipt

 

Sending: include a preview of website links

To enable or disable a link preview (a feature that automatically generates a visual box (with title, description, and image) when you insert a URL into an email), toggle the switch to the right of the “Include website link previews” element.

Once enabled, here is the result when drafting content with a URL:

 


 

Inbox: Message display mode

This mode allows you to group your emails by subjects/senders, i.e., group the received emails based on the discussion topic, making the inbox display lighter and easier to follow messages from different conversation participants:

  1. Click here to access the Infomaniak Web app Mail (online service ksuite.infomaniak.com/mail).
  2. Click on the Settings icon at the top right of the interface.
  3. Click on Inbox in the left sidebar.
  4. Choose a Message display mode:

When the Conversations mode is not enabled, you read your emails one by one:
sign
When it is enabled, you read the different messages in the same window chronologically, one below the other:
sign

In your inbox, you can directly see the number of emails contained in a single discussion:
sign

 

Inbox: Display external content

This section allows you to choose whether to automatically display all external content present in an incoming email you are reading, or whether you prefer to hide it and only display it on demand:

 

Inbox: Message interpretation

This section allows you to define the display priority of a received message: either in its simplified version as plain text, or in its enriched version as HTML (this setting only applies when both formats are present in the email; if only one version is available, it will be displayed by default).

 

Inbox: Encoding

This section allows you to modify the encoding of received messages (it is recommended to leave Unicode (utf-8)).

 

Inbox: Show message preview

This section allows you to display or hide the first few words contained in the email in all message lists (e.g., inbox). Example with preview enabled, the beginning of the message is visible on the same line next to its subject:

If the preview is hidden, only the subject of each email is displayed:

Note for users of the Infomaniak Newsletter service: you can manage the content that will be displayed when the preview is enabled, using the information to be completed as indicated in point 1.4 of this other guide.

 

Inbox: Mark an email as read…

This section allows you to choose after how much reading time a message should be considered as read (immediately, after 3 seconds, or 5, or 20, or never).

 

Inbox: When a message is archived or deleted…

This section allows you to choose the action to be taken after archiving or deleting an email: open the next message, or the previous one, or return to the message list.

 

Reception: number of emails displayed on a single page

Choose the number of items to display to increase or decrease the number of emails displayed on a single page, up to 200 items maximum.

 

Browser: set Infomaniak as the default mail client

 

Browser: email address on new tab

 

Browser: message reception notification

 

Keyboard shortcuts

 

Modify the parameters specific to email addresses

To access the signature, alias, etc. parameters specifically concerning each of your Infomaniak email addresses:

  1. Click here to access the Infomaniak Web app Mail (online service ksuite.infomaniak.com/mail).
  2. Click on the Settings icon at the top right of the interface.
  3. Check or select the email address concerned in the dropdown menu of the left sidebar:
  4. Click on the different elements of the secondary left sidebar menu to configure your email address:

Do not hesitate to browse the FAQ to find the corresponding guides.


Has this FAQ been helpful?