Knowledge base
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Manage browser cookies & JavaScript
This guide covers the activation of cookies and JavaScript on the main web browsers.
Preamble
- Activating cookies allows websites to identify you and remember your preferences, such as your preferred language or the items you have added to your cart.
- Activating JavaScript allows websites to be more interactive and dynamic, and offers features such as video playback or game creation.
- Some websites (including mobile applications) may not work correctly if the cookies or JavaScript of the device's native browser are disabled.
- You can also choose to activate cookies and/or JavaScript only for certain websites.
Manage cookies and JavaScript
The exact location of the options to activate cookies and JavaScript may vary slightly from one browser version to another.
Click to see the corresponding guides:
| Browser | Enable or disable cookies | Enable or disable JavaScript |
|---|---|---|
Chrome | ||
Firefox | ||
Edge | ||
Safari |
Troubleshoot a connection issue with an Infomaniak app
If you encounter a login window like the one below, for example with the mobile app Infomaniak Mail (application for iOS smartphone or tablet) on iPhone:
- Open the advanced settings of Safari on your mobile device.
- Temporarily disable the toggle switch that blocks all cookies:
- It will then be possible to display the login window in full and log in; you can always re-block cookies after logging in if you wish.
Link to this FAQ: