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Getting Started Guide: SwissTransfer (Infomaniak)
Update 10/15/2026
Thank you for trusting Infomaniak and SwissTransfer to securely transmit your large files to your contacts. You are helping to support a professional, reliable, and ethical solution for data exchange.
Main SwissTransfer guides
To get started with sending files:
- Use SwissTransfer quickly and without an account
- Use SwissTransfer within kSuite:
- Keep a history of transfers
- Customise the appearance of transfers with SwissTransfer Pro
- Infomaniak Mail and SwissTransfer
- Current limits based on SwissTransfer / SwissTransfer Pro plans
- Data security
- Download the mobile app: iOS / Android
- Troubleshoot a security issue with the mobile app
Limit for creating a transfer
There are no usage limitations when you receive a SwissTransfer transfer.
Regarding the creation of a SwissTransfer / SwissTransfer Pro transfer, the service is not available in these countries:
- Afghanistan
- Saudi Arabia
- Argentina
- Armenia
- Azerbaijan
- Bahrain
- Bangladesh
- Belize
- Bhutan
- Myanmar
- Bolivia
- Brunei
- Cambodia
- China
- Colombia
- North Korea
- Costa Rica
- United Arab Emirates
- Ecuador
- El Salvador
- Georgia
- Guatemala
- Guyana
- Honduras
- India
- Indonesia
- Iraq
- Iran
- Israel
- Jordan
- Kazakhstan
- Kyrgyzstan
- Kuwait
- Laos
- Lebanon
- Malaysia
- Maldives
- Mexico
- Mongolia
- Nepal
- Nicaragua
- Oman
- Uzbekistan
- Pakistan
- Palestine
- Panama
- Paraguay
- Peru
- Philippines
- Qatar
- Sri Lanka
- Suriname
- Syria
- Tajikistan
- Taiwan
- East Timor
- Turkmenistan
- Uruguay
- Venezuela
- Yemen
Any questions or feedback?
- Contact Infomaniak support
- Click here to share feedback or a suggestion about an Infomaniak product
Link to this FAQ: https://faq.infomaniak.com/2451
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