1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Manually configure your emails, contacts & calendars on your devices
Thank you for managing your emails with Infomaniak!
You now have access to one or more email addresses hosted by Infomaniak that you can use and synchronize across multiple devices, as well as for contacts and calendars.
Recommendations
- Follow the wizard to set up synchronization for your devices (macOS, Windows, Linux, iOS, Android) and common email clients (Outlook, Microsoft 365, Thunderbird, Apple Mail, eM Client, etc.)
- Use Mail Infomaniak directly for email, contacts, and calendars/agendas in a web browser (mail.infomaniak.com)
- Download the Infomaniak Mail app for iOS / Android devices
Main Email Applications Guides
System / OS | Application / Software |
Outlook New (2023-2024) / Microsoft 365 MSO / 2019 / 2016 / 2013 / 2010 / 2007 (Windows) | |
Mail (Windows) | |
Apple Mail (configuration profile macOS) | |
Outlook Microsoft 365 MSO (macOS) | |
Apple Mail (configuration profile iOS: iPhone, iPad, etc.) | |
Mail (Android: Huawei, Samsung, Sony, etc.) | |
Outlook (iOS + Android) | |
Gmail (iOS + Android + Web browser) | |
Blue Mail |
Generic Settings to Fill In
- incoming IMAP server
mail.infomaniak.com
- IMAP port
993
(with SSL) - outgoing SMTP server
mail.infomaniak.com
- SMTP port
465
(with SSL) - username
full & complete email address
- password
assigned to the email address in question
- mandatory authentication for sending emails; enable it in the SMTP settings of your application: check "use the same settings as the incoming server" or, according to the software, re-enter a username (= full & complete email address) and its password
POP3 protocol not recommended (POP server = mail.infomaniak.com and port = 995 with SSL)
Synchronize Contacts & Calendars (CardDAV/CalDAV)
System / OS | Application / Software |
Outlook via Outlook CalDav Synchronizer or EVO Collaborator (Windows) | |
Contacts & Calendars (Windows) | |
Contacts & Calendars (macOS) | |
Contacts & Calendars (iOS: iPhone, iPad, etc.) | |
Contacts & Calendars via kSync (Android: Huawei, Samsung, Sony, etc.) | |
Mozilla Thunderbird | |
eM Client |
Additional calendars (birthday dates of your contacts when the date is filled in their address book card or public holidays) cannot be synchronized with CalDAV tools.
Changing Email Password
You can change an email password:
- from the Manager under Mail Service
- from Mail Infomaniak directly
Applying the New Email Password
You must then update your applications & devices on which the email address (whose password has been changed) was installed and connected. Read the guides:
- Apple Mail (macOS / iOS)
- Android Mail / Gmail (various versions)
- Microsoft Outlook (various versions)
- Windows Mail / Courrier
- Mozilla Thunderbird
In Case of Problem
- the various points to check imperatively