Knowledge base
1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Manually configure your emails, contacts & calendars on your devices
Thank you for managing your emails with Infomaniak!
You now have access to one or more email addresses hosted with Infomaniak that you can use and sync across multiple devices, as well as for contacts and calendars.
Recommendations
- follow the wizard to set up synchronization for your devices (macOS, Windows, Linux, iOS, Android) and common email clients (Outlook, Microsoft 365, Thunderbird, Apple Mail, eM Client, etc.)
- use Mail Infomaniak directly for email, contacts, and calendars/agendas in a web browser (mail.infomaniak.com)
- download Infomaniak Mail smartphone app (iOS / Android)
Guides for Major Email Applications
System / OS | Application / Software |
Outlook New (2023-2024) / Microsoft 365 MSO / 2019 / 2016 / 2013 / 2010 / 2007 (Windows) | |
Mail (Windows) | |
Apple Mail (macOS) | |
Outlook Microsoft 365 MSO (macOS) | |
Apple Mail (iOS: iPhone, iPad, etc.) | |
Mail (Android: Huawei, Samsung, Sony, etc.) | |
Outlook (iOS+Android) | |
Gmail (iOS+Android+browser) | |
Mozilla Thunderbird | |
em Client | |
Blue Mail |
Generic Settings to Provide
- incoming IMAP server
mail.infomaniak.com
- IMAP port
993
(with SSL) - outgoing SMTP server
mail.infomaniak.com
- SMTP port
465
(with SSL) - username
full email address
- password
the one assigned to the email address in question
- mandatory authentication for sending emails; activate it in your application's SMTP settings: check "use the same settings as the incoming server" or, depending on the software, enter a username (= full email address) and its password
POP3 protocol not recommended (POP server = mail.infomaniak.com and port = 995 with SSL)
Synchronize Contacts & Calendars (CardDav/CalDav)
- macOS (manual configuration)
- iOS (add or remove an Apple profile for built-in smartphone applications)
- Windows (built-in applications)
- Microsoft Outlook (via Outlook CalDav Synchronizer or EVO Collaborator on Windows)
- Android (via kSync)
- Mozilla Thunderbird
- eM Client
Change Password
You can change your email password:
- from the Manager at Mail Service
- directly from Mail Infomaniak
Applying the New Password
You must then update your applications and devices on which the email address (with the changed password) was installed and connected. Read the guides:
- Apple Mail (macOS / iOS)
- Android Mail / Gmail (various versions)
- Microsoft Outlook (various versions)
- Windows Mail / Mail App
- Mozilla Thunderbird
In Case of Problems
- Various essential checkpoints to check
Not yet managing your emails with Infomaniak?
Link to this FAQ: