Manually configure your emails, contacts & calendars on your devices

Thank you for managing your emails with Infomaniak!

You now have access to one or more email addresses hosted with Infomaniak that you can use and sync across multiple devices, as well as for contacts and calendars.

Recommendations

• follow the wizard to set up synchronization for your devices (macOS, Windows, Linux, iOS, Android) and common email clients (Outlook, Microsoft 365, Thunderbird, Apple Mail, eM Client, etc.)
• use Mail Infomaniak directly for email, contacts, and calendars/agendas in a web browser (mail.infomaniak.com)
• download Infomaniak Mail smartphone app (iOS / Android)

Guides for Major Email Applications

System / OS	Application / Software
	Outlook New (2023-2024) / Microsoft 365 MSO / 2019 / 2016 / 2013 / 2010 / 2007 (Windows)
	Mail (Windows)
	Apple Mail (macOS)
	Outlook Microsoft 365 MSO (macOS)
	Apple Mail (iOS: iPhone, iPad, etc.)
	Mail (Android: Huawei, Samsung, Sony, etc.)
+	Outlook (iOS+Android)
++	Gmail (iOS+Android+browser)
++	Mozilla Thunderbird
+	em Client
++++	Blue Mail

Generic Settings to Provide

• incoming IMAP server mail.infomaniak.com
• IMAP port 993 (with SSL)
• outgoing SMTP server mail.infomaniak.com
• SMTP port 465 (with SSL)
• username full email address
• password the one assigned to the email address in question
• mandatory authentication for sending emails; activate it in your application's SMTP settings: check "use the same settings as the incoming server" or, depending on the software, enter a username (= full email address) and its password

POP3 protocol not recommended (POP server = mail.infomaniak.com and port = 995 with SSL)

Synchronize Contacts & Calendars (CardDav/CalDav)

• macOS (manual configuration)
• iOS (add or remove an Apple profile for built-in smartphone applications)
• Windows (built-in applications)
• Microsoft Outlook (via Outlook CalDav Synchronizer or EVO Collaborator on Windows)
• Android (via kSync)
• Mozilla Thunderbird
• eM Client

Change Password

You can change your email password:

• from the Manager at Mail Service
• directly from Mail Infomaniak

Applying the New Password

You must then update your applications and devices on which the email address (with the changed password) was installed and connected. Read the guides:

• Apple Mail (macOS / iOS)
• Android Mail / Gmail (various versions)
• Microsoft Outlook (various versions)
• Windows Mail / Mail App
• Mozilla Thunderbird

In Case of Problems

• Various essential checkpoints to check

Not yet managing your emails with Infomaniak?