This guide explains how to see how the storage space of your kDrive is used and how to increase its capacity if needed.

Preamble

• The maximum number of files per kDrive is not a fixed limit, but if it is exceeded, the stability of the storage system and the kDrive application cannot be guaranteed by Infomaniak.
• Only the specific conditions Backup and storage that you can find in your Manager are valid.

Current limits

⚠ Max. number of files / subfolders :

⚠ Allowed bandwidth per day and per user (in Go) :

⚠ Max. number of daily downloads of a file per user :

⚠ Max. size of a file (in Go) sent via :

View kDrive storage space

To access kDrive :

1. Click here to access the Infomaniak kDrive web app (online service ksuite.infomaniak.com/kdrive).
2. Click on the chevron ‍ to expand the kDrive Management section in the left sidebar.
3. Click on Storage space in the left sidebar:
   
4. Select large files (or file versions that are also counted in the storage space) using the drop-down menu:
    
5. Click on the action menu ⋮ located above your selection to perform an action (deletion for example):
   

Increase kDrive storage

Prerequisites

• Have sufficient permissions within the Organization.

To modify kDrive storage:

1. Click here to access the Infomaniak kDrive web app (online service ksuite.infomaniak.com/kdrive).
2. Click on Dashboard in the left sidebar under kDrive Management.
3. Click on Manage.
4. Click on Change Offer: 
   
   • You will be offered the choice to change the offer or to modify the maximum storage space of your kDrive.
   • Once the offer is modified, click on Next and proceed with the payment.