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Manage kDrive storage space
This guide explains how to view the usage of your kDrive storage space and how to increase its capacity if needed.
Current Limits
Only the specific Backup and storage conditions found in your Manager are valid:
- maximum number of files per kDrive: 300,000
- maximum number of files per folder: 50,000
- maximum number of subfolders: 1,000
Bandwidth:
- free offer: 200 GB/day/user
- Solo, Team, Pro offer: 1000 GB/day/user
Allowed shares:
- free offer: 200
- Solo, Team, Pro offer: 1000
Maximum file size per file:
- free offer: 15 GB
- Solo, Team, Pro offer: 50 GB
Maximum downloads per file per day:
- free offer: 50,000/user
- Solo, Team, Pro offer: 100,000/user
Viewing kDrive Storage Space
To access kDrive:
- log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
- click on the icon in the top right corner of the interface (or navigate using the left sidebar menu)
- choose kDrive (under Collaborative Tools universe)
- click on the name of the relevant object in the displayed table
- click on Storage Space in the left sidebar menu under kDrive Management
- choose the large files (or the file versions which are also counted in the storage space) using the dropdown menu:
- click on the â‹® icon to the right of a file in the list to perform an action (such as deletion)
Increasing kDrive Storage Space
Please note, to increase storage space, you must have at least administrator and billing rights on the account where the kDrive is located.
To modify kDrive storage space:
- log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
- click on the icon in the top right corner of the interface (or navigate using the left sidebar menu)
- choose kDrive (under Collaborative Tools universe)
- click on the name of the relevant object in the displayed table
- if necessary, click on Dashboard beforehand
- click on Manage
- click on Modify Offer
You will be offered the choice to either modify the offer (Solo > Team > Pro) or to modify the maximum storage space of your kDrive:
Once the offer is modified, click Next and proceed to payment.