This guide explains how to see how the storage space of your kDrive is used and how to increase its capacity if needed.

Preamble

• The maximum number of files per kDrive is not a fixed limit, but if it is exceeded, the stability of the storage system and the kDrive application cannot be guaranteed by Infomaniak.
• Only the particular conditions Backup and storage that you can find on your Manager are binding.

Current limits

Maximum size per file sent via…

• … desktop app (desktop application on macOS / Windows / Linux) = 50 GB
• … web app (online service ksuite.infomaniak.com/kdrive) = 50 GB
• … API = 50 GB

Maximum number of files per kDrive

• All offers = 300000

Maximum number of files per folder

• All offers = 50000

Maximum number of subfolders

• All offers = 1000

Maximum number of downloads per file per day

• my kSuite = 50000/user | my kSuite+ = 50000/user
• kSuite Standard 1 max. user = 50000/user | kSuite Standard 2 min. users = 100000/user | kSuite Pro = 100000/user | kSuite Enterprise = 100000/user

Bandwidth

• my kSuite = 200 GB/day/user | my kSuite+ = 200 GB/day/user
• kSuite Standard 1 max. user = 200 GB/day/user | kSuite Standard 2 min. users = 1000 GB/day/user | kSuite Pro = 1000 GB/day/user | kSuite Enterprise = 1000 GB/day/user

Check the kDrive storage space

To access kDrive:

1. Click here to access the kDrive Infomaniak web app (online service ksuite.infomaniak.com/kdrive).
2. Click on the chevron to expand the kDrive Management section in the left sidebar.
3. Click on Storage space in the left sidebar:
   
4. Choose large files (or file versions that are also counted in the storage space) using the dropdown menu:
    
5. Click on the action menu ⋮ located above your selection to perform an action (e.g., deletion):
   

Increase kDrive storage space

Prerequisites

• Have sufficient permissions within the Organization.

To modify the kDrive storage space:

1. Click here to access the kDrive Infomaniak web app (online service ksuite.infomaniak.com/kdrive).
2. Click on Dashboard in the left sidebar under kDrive Management.
3. Click on Manage.
4. Click on Change offer:
   
   • You will be offered the choice to change the offer or to modify the maximum storage space of your kDrive.
   • Once the offer is modified, click on Next and proceed with the payment.