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Share data from the kDrive web app
This guide details how to share files and folders in kDrive with anyone you want, without installing the kDrive desktop app (desktop application on macOS / Windows / Linux), and even if the recipient does not have an Infomaniak account or is not yet using kDrive.
Introduction
- The kDrive web app allows you to share content in several ways, including by right-clicking on items or by attaching to an email to quickly offer the option to view or edit a file.
- A drop box can also be shared.
- The appearance of the sharing windows can be customized.
- To quickly access the various features/operations, right-click on your files.
⚠ Number of allowed external sharing links:
| kSuite | Free | 100 |
| Standard | 1000 | |
| Business | 2500 | |
| Enterprise | 5000 | |
| my kSuite | 25 | |
| my kSuite+ | 1000 | |
| kDrive | Solo | 1000 |
| Team | 1000 | |
| Pro | 1000 |
⚠ Number of clicks possible per hour on a public link:
| kSuite | Free | 150 |
| Standard | unlimited | |
| Business | unlimited | |
| Enterprise | unlimited | |
| my kSuite | 150 | |
| my kSuite+ | unlimited | |
| kDrive | Solo | unlimited |
| Team | unlimited | |
| Pro | unlimited |
The activity limits mentioned above (e.g., 150/hour) apply to all your sharing links and count a maximum of one action per user (IP) per minute, regardless of the number of files viewed or downloaded during that time. You can track this usage in your activity statistics:
To optimize this quota, it is recommended that recipients download entire folders in one go rather than individual files.
Other types of limits are detailed in this other guide.
Share a file/folder on kDrive
For users to be able to view, edit, download your content, you must specify who to share a file/folder from kDrive with:
- Click here to access the Infomaniak kDrive web app (online service ksuite.infomaniak.com/kdrive).
- Right-click on the file/folder in question.
- Click on Share... at the top of the drop-down menu:

From there, you can…
- … either activate a public sharing link with various possible options:
- allow modification of the document if it is one of the collaborative formats
- expiration date
- password
- allow download
- allow access so that the user with access to the sharing link can request full access - see the dedicated chapter below
so that anyone with the link displayed in this modal can access the shared file:
Note: simply deactivating/reactivating the public sharing link changes the URL and makes the previous one invalid!
- … or enter a kDrive user, a contact from your address book, the email address of a new contact (or a Group if the sharing is done within the "shared folders"):

An assistant allows you to define the permissions for each person you add: “view” / “edit” / “manage” (refer to this other guide if you need information about access permissions for files, folders, and subfolders in kDrive):
- The person whose email address you provide will receive an email with the necessary information to access your shared content.
- If they do not have an Infomaniak account, they can create one for free to access the shared items and edit them.
- In the meantime, you will see the pending invitation and can revoke it at any time from the same location.
- The private link is displayed each time you go to the sharing menu in the sidebar, allowing you to easily copy and resend the link to authorized users.
With a Solo plan or a free kDrive account, it is only possible to specify this type of external user when you want to share a file/folder.
Click on the close button in the top right corner of the modal if you are finished.
Create a public and editable sharing link
When you activate a sharing link for a Word, Excel, or PowerPoint file, you can allow online editing of the file:
Anyone with access to this sharing link can then immediately edit the file without having an Infomaniak account (simply test the URL obtained in a private browsing session to verify the result).
You can also obtain a specific sharing link from the document.
Request access from the shared file page
The user who shares a folder can activate a button in the advanced sharing settings:
This “Add files” button will be displayed on the sharing page (A) so that the user accessing the sharing link can request to become an external user (if they have an Infomaniak account or if they create one (B):
The request will then be sent by email to the user who initiated the sharing, and they can decide whether to accept or not.
Shared folders
Refer to this other guide to fully understand the differences between the various sections of kDrive.
These shared folders are available with certain paid plans and allow you to share your data with all kDrive users. Any new folder created inside with a maximum sharing option will be indicated as such on the right in the folder list.
However, a folder can also be created with restricted sharing (this is offered when creating a new folder or when you return to the sharing of said folder), and in this case, only authorized people will be able to see its content directly; the users who have access are visible on the right in the folder list:
Other users with access to shared folders can also gain "forced" access to a subfolder by clicking on it and accepting the warning message, or by using the action menu on the right side of the directory and choosing "Force Access"; this will notify other users by email about the access attempt:

Please refer to this other guide if you are looking for information on sharing and shared folders.
Link to this FAQ: https://faq.infomaniak.com/2382
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