This guide explains how to install and use the kDrive app to synchronize files stored in kDrive and easily access them on all your macOS, Windows, Linux, iOS, and Android devices.

Introduction

• For any changes made to your files and folders on your workstation (Finder / Explorer) to be automatically synchronized…
  • to the kDrive web app (Infomaniak online service ksuite.infomaniak.com/kdrive),
  • to the kDrive mobile app (application for iOS / Android smartphones or tablets),
  • across all collaborators who access the data,
  • and in both directions,
• … you need to install the kDrive desktop app (desktop application on macOS / Windows / Linux).
• You can customize the kDrive folders that should be synchronized on your computer.
• You can also automatically back up photos from your mobile:
  • Refer to this other guide for iOS and for Android.
  • Please note that there is no automatic synchronization between the rest of the content on your mobile device and kDrive; this is the same as with competing apps that do not offer this feature, as the restrictions of mobile operating systems make it too difficult to implement.

Download the kDrive desktop app

Open the kDrive download page to download kDrive (other versions and apps can be downloaded from the unified kSuite settings, including an iOS version optimized for iPad, adapted to the screens of these tablets).

OS	Minimum required and supported version
	Windows 10 (v10 1709 to benefit from Lite Sync)
	macOS 10.15, ARM OK
	Ubuntu 22.04 LTS, ARM OK no Lite Sync or right-click context menu on Linux Desktop environments: GNOME or KDE
	iOS 16.4
	Android 8.1

Install the kDrive app

To do this:

1. Open the downloaded application to start the installation on your device.
2. At the end of the installation, the application should open, and a form will ask you to log in to your Infomaniak account (need help?):
   
3. Then, choose from the list the kDrive you want to synchronize (if your account allows access to multiple kDrives — you can link others later if necessary):
   
4. Enable or disable the Lite Sync option (feature of the Windows and macOS app that saves space by virtually storing your kDrive files on your computer, only downloading them when needed):
   
5. A kDrive folder is created on your hard drive at the specified location (it is recommended not to change this location, but if necessary, you can do so by clicking on the pencil icon ✎):
   
   • It will contain any files that already exist on your kDrive (some folders may be ignored - see below) and will upload any files you place in it to the kDrive server in the future.
6. During installation, pay attention to the permissions that may be requested (especially on macOS) and which must be granted for the application to function properly:
   
   1. In particular, you must enable this on macOS:
      
   2. but also this:
      
7. Once the installation is complete, you can choose to open the location of the kDrive files on your hard drive:
   
8. For example, on a macOS device, it looks like this:
   
9. And you can compare the data on your hard drive with the data in the kDrive web app (Infomaniak online service ksuite.infomaniak.com/kdrive):
   1. Click on the action menu ⋮ on the right side of the kDrive window.
   2. Click to open the web version:
      
10. The data appears, and you can compare it with point 8 above:
    

Sync files with kDrive

Once the application is installed and you are connected to your account, you have the kDrive application on your device:

• On a computer, the app icon appears in the notification area of your computer (top right on macOS, bottom right on Windows, and a double left-click in the taskbar on Linux).
• Take this opportunity to browse the application preferences and the Drive preferences from the action menu ⋮ on the right side of the kDrive window.
  

Refer to other guides to continue exploring the kDrive application.