Knowledge base

1000 FAQs, 500 tutorials and instructional videos. Here, there are only solutions!

Change the domain name of a Prestashop website

Update 09/01/2026

This guide explains how to change the URL of a website on which the Prestashop (1.7) application is installed (manual installation on your end), but more generally, it also allows you to import a Prestashop website to Infomaniak if it was previously registered elsewhere with a different URL.

 

Introduction

 

Changing the URL of an installed Prestashop

To do this:

  1. Put your Prestashop into maintenance mode (go to Shop Parameters then Maintenance).
  2. Go to Store Settings > Traffic & SEO.
  3. A little further down, modify the Store URL section:
    1. Under Store Domain, enter the new domain
    2. Under SSL Domain, enter the new domain
    3. The base path can be modified as needed but with caution
  4. Click Save.
  5. Download all of your old Prestashop's Web + MySQL data to your computer.
  6. Re-import the downloaded MySQL data into a new database.
  7. Update the parameters.php file (located in app/config/) by providing the information for the new database in the following lines:
    1. database_host
    2. database_name
    3. database_user
    4. database_password
  8. Re-import the web data into the directory of your new site (new URL).
  9. Remove the entire content of the cache folder, except for the index.php file.
  10. Remove the website maintenance mode and test the entire site (links, images, shopping cart, etc.).

Also, refer to this other guide.


Has this FAQ been helpful?