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Change the domain name of a Prestashop website

Update 06/04/2026

This guide explains how to change the URL of a website on which the Prestashop (1.7) application is installed (manual installation on your end), but more generally, it also allows you to import a Prestashop site to Infomaniak if it was previously registered elsewhere with a different URL.

 

Introduction

 

Changing the URL of an Installed Prestashop

To do this:

  1. Put your Prestashop in maintenance mode (go to Shop Parameters then Maintenance).
  2. Go to Shop Parameters > Traffic & SEO.
  3. A little further down, modify the Shop URL section:
    1. Under Shop domain, enter the new domain
    2. Under SSL domain, enter the new domain
    3. The base URL can be modified as you wish but with caution
  4. Click on Save.
  5. Download the entire Web + MySQL data of your old Prestashop to your computer.
  6. Re-import the downloaded MySQL data to a new database.
  7. Update the parameters.php file (located in app/config/) by providing the information of the new database in the following lines:
    1. database_host
    2. database_name
    3. database_user
    4. database_password
  8. Re-import the website data into the directory of your new site (new URL).
  9. Remove the entire content of the cache folder, except for the index.php file.
  10. Disable the website maintenance mode and test the entire site (links, images, shopping cart, etc.).

Also, refer to this other guide.


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