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Troubleshooting an SPF error when sending emails
Update 08/24/2026
This guide will help you if you receive error emails that mention SPF when sending emails to gmail, microsoft, or similar addresses.
Are all your services with Infomaniak?
The Global Security tool informs you of any configuration inconsistencies regarding your Infomaniak Mail Service.
Are some of your services located elsewhere?
To resolve an email sending issue when your email is managed by Infomaniak and your website is hosted with another provider (such as Wix, for example), and in this situation, the DNS zone of the domain name is managed elsewhere, please refer to this other guide.
Link to this FAQ: https://faq.infomaniak.com/237
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