iOS: syncing email via an Apple profile

This guide explains how to set up an email address with the Apple Mail application under iOS. Infomaniak does not normally provide support for configuring email addresses on phones, tablets, etc. This guide is provided for information purposes only.

Automatic configuration (Apple profile)

1. On your mobile phone or tablet, open the configuration file received from the synchronization wizard
2. Click Allow
3. Go to Settings > General > Profile
4. Click the Infomaniak autoconfiguration email profile
5. Click Install at the top right of the screen
   
   
   
6. If necessary, enter the device lock code
7. Click Install
8. Enter the password for the email address (and NOT the one for your Infomaniak account)
   
   
   
9. Click Next at the top right
10. Click OK at the top right

Find out more

• Configuration guide for most email software
• Difference between login details for WorkSpace, the admin console and email addresses
• Checking an email address password