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Change Jelastic Cloud password
Update 08/25/2026
This guide explains how to change the password for your Jelastic Cloud console.
Change the password
To access the administration interface of your Jelastic Cloud server:
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click on Edit under Jelastic Password:

- Choose a new password.
- Confirm the change:

- You can now access the console with this new password and your username (e.g. XXXYYYZZZ@juser.ik-server.com).
Lost with your passwords?
Do not confuse the password for your Infomaniak account with the one you use to manage your Jelastic Cloud:
- Your Infomaniak account allows you to manage your Infomaniak products on manager.infomaniak.com.
- The Jelastic Cloud / Virtuozzo console allows you to administer your server, for example app.jpc.infomaniak.com.
Link to this FAQ: https://faq.infomaniak.com/2345
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