This guide explains how to apply or cancel a patch, quarantine, or block implemented by the vulnerability detection tool, the free and complementary protection to the antivirus that automatically protects your Web Hosting against malware and security vulnerabilities.

Introduction

• Unless you take action, the tool will automatically correct detected vulnerabilities within 7 days.
• It is strongly recommended not to undo a patch or quarantine unless you are sure of what you are doing.

Apply or cancel a correction

To do this:

1. Click here to access the hosting & website management section in your Infomaniak Manager (❓: help).
2. Click on the name of the relevant hosting.
3. Click on Security ‍ in the left-hand menu.
4. Click on Vulnerability Scan in the left-hand menu:
   
5. If nothing is displayed, first click the button to View History.
6. If an event history exists, click the action menu ⋮ to the right of the vulnerability in question in the table that is displayed.
7. Click on Cancel the fix.
8. In some cases, other actions are possible:
   1. Apply the patch: immediately fixes the vulnerability.
   2. Cancel the patch: cancels the fix and restores the original vulnerable file (not recommended).
   3. Delete the file: permanently removes the malware from your hosting (may affect the operation of your site).
   4. Quarantine: isolates the vulnerable file and allows you to restore it if necessary (may affect the operation of your site).
   5. Cancel quarantine: restores the isolated file to its original location (not recommended).
   6. Add an exception: allows you to indicate to the tool that the vulnerable file is safe; it will no longer be analyzed.
   7. Remove an exception: removes the Allowed status from the file; it will be analyzed again.

Details of the different statuses

1. VULNERABLE: a vulnerability has been detected in a file; the path column indicates the file's location.
2. RESOLVED : the vulnerability has been fixed by the tool.
3. AUTHORIZED : the vulnerable file has been manually authorized; it will no longer be analyzed by the tool.
4. RESOLVED : a manual fix, external to the tool, was applied to the file (CMS update, source code modification, manual file deletion, etc.).
5. PATCH REVERTED : the tool's fix was manually reverted; it is possible to reapply the patch.