This guide explains how to cancel a paid SSL certificate. If your certificate is a Let's Encrypt (free) certificate, please refer to this other guide.

Introduction

• For most products, confirm the cancellation request by email; otherwise, no data will be deleted.
• Any fees incurred and exceeding the included services remain due.
• A cancellation confirmation is sent to any other administrators of the Organization.

SSL Cancellation Procedure

To access the cancellation process:

1. Click here to access the management of your certificate in the Infomaniak Manager (need help?).
2. Click on the action menu ⋮ located to the right of the item in question.
3. Choose Cancel:
   
4. Follow the procedure to the end.