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Cancel an Infomaniak / Mail account
This guide explains how to delete an Infomaniak account (= user account), i.e. delete your access to the Manager and/or the Infomaniak Mail Web app ksuite.infomaniak.com/mail.
Preamble
- This operation results in the immediate deletion of your calendars and address books.
- All access to the Manager with this identifier will be lost.
- This operation does not result in the deletion of email addresses consulted from the account in question (except for some free offers, but in this case, it is specified to you before the deletion operation).
- If the account you are using is the only existing account within an Organization, you must first delete the Organization or appoint someone else in order to be able to delete your account.
Delete an Infomaniak / Mail account
To access the user profile section:
- Click here to access the My profile menu on the Infomaniak Manager.
- Click on the trash can to the right of your name to delete account and data:
- Enter the login password one last time, then the Infomaniak account will be deleted.
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