This guide explains how to move an existing website within an Infomaniak Web Hosting service to another Infomaniak Web Hosting service.

Introduction

• There aren't many ready-made solutions for moving a website:
  • In general, few hosting providers offer the export or import of an entire website with its databases.
  • This is mainly due to the fact that there are many ways to build a website and just as many languages, which are often incompatible with each other.
• If the website to be transferred is built with WordPress, please refer to this other guide illustrating a simplified solution.
• It is also possible to move an entire web hosting package (see below).

Manual solution: example of a site transfer

To do this manually, you need to:

• retrieve the website data as well as the associated databases,
• republish this on a site created on the destination web hosting,
• and if the associated domain name is identical, the first site will need to be deleted or renamed.

For the rest, here is an example of the steps to follow:

1. Order the other Web Hosting / Cloud Server if you haven't already.
2. Create a “dummy site” on this new hosting (for example, dev.domain.xyz - see below).
3. Manually copy your data via FTP and MySQL (export / import).
4. Adjust your website if necessary (database address, etc.).
5. Once you are satisfied with the "new website", delete the old one.
6. Change the name of the new site to give it its actual name.

Alternatively, in step 2 above, you can work with the www. alias. You can detach it from your current site beforehand. Indeed, the www alias (.domain.xyz) is often installed as an alias for your site, and you simply need to detach it, which allows you to create a site on the other hosting with the name www.domain.xyz (remember, in step 6, to add your alias of the type "domain.xyz" without the www to this new site).

Moving entire web hosting accounts

There is an automated way to move an Infomaniak web hosting account to:

• an Infomaniak Cloud Server (if the hosting is currently shared or if the hosting is already on a Cloud Server)
• another Infomaniak Organization

A Starter hosting plan cannot be moved, but it can be converted.