This guide explains how to move an existing website within an Infomaniak Web Hosting to another Infomaniak Web Hosting.

Preamble

• There are not many turnkey solutions to move a website.
• Generally, few hosts offer the export or import of a complete site with its databases; this is mainly because there are many ways to build a site and just as many languages that are largely incompatible with each other.
• However, if the site to be transferred is built with WordPress, refer to this other guide illustrating a simplified solution.
• It is also possible to move a complete Web Hosting (see below).
• Make your life easier! If needed, local partners referenced by Infomaniak can handle these procedures. Launch a free call for tenders. They take care of everything, freeing you from technical details.

Manual solution: example of site transfer

To do this manually, you need to:

• retrieve the web data as well as the associated databases,
• republish this on a site created on the destination Web Hosting,
• and if the associated domain name is the same, the first site must be deleted or renamed.

For the rest, here is an example of the procedure to follow:

1. Order the other Web Hosting / Cloud Server if you haven't already.
2. Create a "fake site" on this new hosting (for example dev.domain.xyz - see below).
3. Manually copy your data in FTP and MySQL (export / import).
4. Adjust your site if necessary (database address, etc.).
5. Once you are satisfied with the "new site", delete the old one.
6. Change the name of the new site to give it its real name.

An alternative is, at point 2 above, to work with the alias www. that you can detach beforehand from your current site. Indeed, the alias www(.domain.xyz) is often installed as an alias for your site, and it is enough to detach it, which allows the creation of a site on the other hosting with the name www.domain.xyz (do not forget, at point 6, to add your alias of type "domain.xyz" without the www to this new site).

Moving entire Web Hostings

There is an automated way to move an Infomaniak Web Hosting to:

• A Infomaniak Cloud Server (if the hosting is currently shared or if the hosting is already on a Cloud Server)
• Another Infomaniak Organization

A Starter hosting cannot be moved but it can be converted.