This guide explains how to move an existing website within an Web Hosting Infomaniak to another Infomaniak Web Hosting.

Preamble

• There are not many turnkey solutions for moving a website.
• Generally, few hosts offer the export or import of a complete site with its databases; this is largely due to the fact that there are many ways to build a site and just as many languages that are largely incompatible with each other.
• If the site to be transferred is built with WordPress, refer to this other guide illustrating a simplified solution.
• It is also possible to move a complete Web hosting (read below).
• For additional help, contact a partner or launch a free tender — also discover the role of the host.

Manual solution: website transfer example

To do this manually, it is necessary to:

• retrieve the web data as well as the associated databases,
• re-publish this on a site created on the destination web hosting,
• and if the associated domain name is the same, the first site will need to be deleted or renamed.

For the rest, here is an example of the procedure to follow:

1. Order the other Web Hosting / Cloud Server if you haven't already.
2. Create a «fake site» on this new hosting (for example dev.domain.xyz - read more below).
3. Manually copy your data via FTP and MySQL (export / import).
4. Adjust your site if necessary (database address, etc.).
5. Once you are satisfied with the «new site», delete the old one.
6. Change the name of the new site to give it its true name.

An alternative, at point 2 above, is to work with the alias www. which you can detach beforehand from your current site. Indeed, the alias www(.domain.xyz) is often installed as an alias for your site, and it is enough to detach it, which allows the creation of a site on the other hosting with the name www.domain.xyz (do not forget, at point 6, to add your alias of type "domain.xyz" without the www to this new site).

Moving entire Web Hostings

There is an automated way to move a Infomaniak Web Hosting to:

• an Infomaniak Cloud Server (if the hosting is currently shared or if the hosting is already on Cloud Server)
• another Infomaniak Organization

A Starter hosting cannot be moved but it can be converted.