Knowledge base

1000 FAQs, 500 tutorials and instructional videos. Here, there are only solutions!

Restore Windows with Acronis from Swiss Backup

Update 09/01/2026

This guide details how to restore a Windows computer using Acronis on Swiss Backup, the backup solution in a Swiss independent cloud.

 

Prerequisites

  • Have a backup of your computer on Swiss Backup (refer to this other guide).
  • Refer to the Acronis documentation regarding the restoration of physical machines.
  • The computer to be restored must be connected to the internet via an Ethernet cable (or Wi-Fi, depending on the computer's capabilities).

 

Restore the backup

To get started, from the computer in question or any other device:

  1. Click here to access the Acronis Console using the credentials obtained after adding the device (need help?).
  2. Click on Devices in the left-hand menu.
  3. Click on the Restore button for the relevant backup plan.
  4. Click on other ways to restore at the top of the interface:

Navigating through saved files

If necessary, you can first simply restore the files you need, either locally or remotely:

  1. Click on the Upload files button (in the Browse Cloud storage section).
  2. Open the relevant backup.
  3. Enter the encryption password if required.
  4. Browse the file system and select your files:
  5. Click on Download to obtain a .zip file containing your selected files.

You can also consult this other guide.

 

Create a bootable disk (e.g., on a USB drive)

To create a Windows bootable disk and enable computer recovery:

  1. Click on the Upload an ISO image button (in the Restore an entire machine section):
  2. Note down the code in a safe place, which is in the format AA11-BB22-CC33 and appears on the screen (more information).
  3. Use software like Etcher to create a bootable disk from the downloaded .iso file.

 

Boot the computer from the removable media

Start the computer from this boot disk (by pressing the required key depending on your machine: F1, F2, F10, F12, DEL, etc.) and then follow these steps:

  1. Click on Rescue Media:
  2. Connect the computer via Ethernet (or, if necessary, configure the Wi-Fi using the link on the right side of the interface if the computer supports it), then click on Manage the device locally:
  3. Click on Restore:
  4. Click on Select data...
  5. Click on the Browse button:
  6. Under Cloud Storage, click on either:
    1. Log In and use your Acronis credentials (in the format SBA-XXXX-ADMIN) to authenticate (the keyboard is set to EN-US by default, so make sure to type the password clearly so you can verify it if necessary):
    2. OR Use the registration code if you have 2FA enabled, by following the proposed procedure (which involves requesting a temporary code (in the format ABCD-ABCD) and then going to the https://acronis.infomaniak.com/ui/#w=agentRegistration page to enter this code after logging into your Acronis account):
  7. Then, click on your Acronis account ID and proceed to access the backups (the encryption password will be requested if it was enabled - see point 12 of this guide).
  8. Choose the workstation, the restore point, and the volumes (disks) to restore:

    Useful information:
    • Use the arrow to the left of the workstation name to display the backups…
    • The first table at the top allows you to choose the workstation and the backup to restore…
    • The second table allows you to choose the content (the disks) of the backup to restore…
  9. Click OK to continue.
  10. Match the source and destination volumes:

    Useful information:
    • For each volume or disk in the source backup, click Required to choose where to restore the data.
    • Under Restore Options, it is recommended to check the Automatic Restart box.
  11. Click OK to start the restore process.

Has this FAQ been helpful?