Knowledge base

After adding a device to save with Swiss Backup the user automatically receives the necessary login information by email. This guide will help you find that information from your Manager. The information is required to configure a device backup.

Finding the login information for device

1. Open the Manager (manager.infomaniak.com).
2. Go to Swiss Backup.
3. Click the backup space concerned.
4. Click the device concerned from the dashboard.
5. Use the information under the Getting Started and Login Information to configure your backup.
6. You can request a new password for your device in the same location

The password reset is done in a new window (careful: by generating a new password you will need to reconfigure the backup software associated with your location).