This guide details how to back up an Apple macOS computer using Acronis on Swiss Backup, the backup solution in a Swiss independent cloud.

Prerequisites

• Check the macOS versions supported by the Acronis Agent.‍
• Have an Infomaniak Swiss Backup space with an available device quota (minimum 1) for macOS:
  
   
• If necessary, increase the device quota according to your needs.
• Add the device to the Infomaniak Manager to receive the login credentials.

Configure the backup

To configure the backup with Acronis:

1. Click here to access the Acronis Console using the credentials obtained after adding the device (need help?).
2. Download and install the Acronis Agent for macOS (need help?):
   
   
    
   • Also, refer to the chapter below regarding disk access requested by the installer.
3. Click on Register Machine at the end of the Cyber Protect installation:
   
4. Do not modify the code provided, select the relevant user if necessary, and click on Verify Code:
   
   • Refer to this other guide if machine registration fails.
5. Create a backup plan.

Password and access permissions

When installing the desktop app (point 2 above), the password required is that of your Mac (user account).

You will also need to grant (from macOS settings) full disk access to the Acronis Cyber-Protect-Service agent:

Access and restore your backed-up files

Refer to this other guide for restoring your data.