Knowledge base
1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Backup Windows with Acronis on Swiss Backup
This guide details how to back up a computer equipped with Microsoft Windows using Acronis on Swiss Backup Infomaniak, the independent Swiss cloud backup solution.
It is also possible to back up Windows, installed on a virtual machine such as VMware, Virtuozzo, or Microsoft Hyper-V.
Prerequisites
- Check the Windows versions supported by the Acronis Agent.
- Have a Swiss Backup space with an available device quota (min. 1) for Windows (see below).

- If necessary, increase the device quota according to your needs.
- Add the device to the Infomaniak Manager to receive the login credentials.
Differences between devices
Workstation
- 1 license per physical machine to back up.
- Note: this license does NOT support the backup of Microsoft Exchange Server, Microsoft SQL Server, or Active Directory.
- If you wish to back up Microsoft applications installed on a workstation operating system, a server license is required.
Virtual Machine
- 1 license per virtual machine to back up.
- Supports Microsoft SQL Server, Microsoft SharePoint, and Active Directory.
- When Acronis is installed on a cluster (e.g., Hyper-V), each host in the cluster requires a VM license.
- If you have installed Windows in a virtual machine, it is necessary to add a device of this type.
Server
- 1 license per physical or virtual machine running Windows.
- Supports Microsoft SQL Server, Microsoft SharePoint, and Active Directory.
- Supports the backup of a server acting as a virtualization host (Hyper-V, VMware ESXi, etc.).
Configure backup
To configure the backup with Acronis:
- Click here to access the Acronis Console with the credentials obtained after adding the device (need help?).
- Click on Devices in the left sidebar menu.
- Choose the agent for Windows:

- Then install the Acronis application for Windows:

- Click the Save Workload button:

- Select the user concerned by this backup if necessary:

- Continue to finish and activate the selected protection plan:

- Wait for the Acronis interface to display your new machine:

- Check the backup plan in effect or replace it with a new one to activate, if necessary, the encryption of the backup by setting a password that you must never lose, otherwise you will not be able to restore your machine.
- Downloading a boot file in
.isoformat is not necessary (you can always do it from another computer in case your machine becomes unusable in the future). - Protection will run in the background at the times configured in your backup plan.
β οΈ Make your life easier! If needed, local partners referenced by Infomaniak can handle these procedures. Launch a free call for tenders. They take care of everything, freeing you from the technical details.
Restore backup
For a restoration (partial or complete), refer to this other guide.
Link to this FAQ: