This guide explains how to delete an Infomaniak Organization.

Introduction

• The Organization must be empty of all products and users other than yourself.
• This will not delete your user account.
• As a reminder, you can create multiple Organizations (i.e., a space for managing your products) and be a user of several of them, for example, to manage different products belonging to different entities; an administrator can delete one of them.
• If the organization in question is your “my kSuite”, please refer to this other guide.
• If you simply want to leave an organization where you are listed as a user, please refer to this other guide.

Delete the Organization

Prerequisites

• Cancel all products within the Organization.
  • The services contained in the Organization can be stopped during the deletion process.
• Pay outstanding invoices.
  • Invoices that have already been paid can be obtained by email during the deletion process.
• Remove other users who have access to the Organization.
• Withdraw the funds from the Infomaniak prepaid account.

To delete an Organization that you still have access to:

1. Click here to access the management of your Organization in the Infomaniak Manager.
2. Make sure you have selected the correct Organization.
   • If not, switch to another Organization!
3. Click on Delete Organization:
   
4. Confirm the deletion and/or read the explanations on the screen: