This guide explains how to delete an Infomaniak Organization.

Preamble

• The Organisation must be empty of any product and any other user except yourself.
• This will not delete your user account.
• As a reminder, you can create several Organizations (i.e., a space for managing your products) and be a user of several of them, for example to manage different products belonging to several entities; an administrator can delete one of them.

Delete the Organization

Prerequisites

• Terminate all products present in the Organization.
  • The stoppage of the services contained in the Organization can be done during the deletion steps.
• Pay outstanding invoices.
  • Paid invoices can be obtained by email during the deletion steps.
• Remove other users who have access to the Organisation.
• Withdraw the money that is in the Infomaniak prepaid account (refer to this other guide in the Recover the balance chapter).

To delete an Organization to which you still have access:

1. Click here to access the management of your Organization on the Infomaniak Manager.
2. Check that this is the correct Organisation.
   • If not, switch to another Organisation first by going back to the menu and then clicking on the chevron ‍:
     
     
      
3. Click on Delete the Organisation:
   
4. Confirm the deletion and/or read the on-screen explanations.