This guide explains how to delete an Infomaniak Organization.

Preamble

• The Organization must be empty of all products and all users except yourself.
• This will not delete your user account.
• As a reminder, you can create multiple Organizations (i.e., a space to manage your products) and be a user of several of them, for example to manage different products belonging to multiple entities; an administrator can delete one of them.

Delete the Organization

Prerequisites

• Terminate all products present in the Organization.
  • The services contained in the Organization can be stopped during the deletion steps.
• Pay outstanding invoices.
  • Paid invoices can be obtained by email during the deletion steps.
• Remove other users with access to the Organization.
• Withdraw the money that is on the Infomaniak prepaid account.

To delete an Organization to which you still have access:

1. Click here to access the management of your Organization on the Infomaniak Manager.
2. Check that this is the correct Organization.
   • If not switch to another Organization!
3. Click on Delete the Organization:
   
4. Confirm the deletion and/or read the on-screen explanations: