This guide explains how to delete an Infomaniak Organization.

Preamble

• The Organization must be empty of all products and all other users except yourself.
• This will not delete your user account.
• As a reminder, you can create multiple Organizations (i.e., a space to manage your products) and be a user of several of them, for example, to manage different products belonging to multiple entities; an administrator can delete one of them.

Delete the Organization

Prerequisites

• Cancel all products present in the Organization.
  • The termination of the services contained in the Organization can be performed during the deletion steps.
• Pay outstanding invoices.
  • Paid invoices can be obtained by email during the deletion steps.
• Remove other users with access to the Organization.
• Withdraw the money that is on the Infomaniak prepaid account (refer to this other guide in the chapter Retrieve the balance).

To delete an Organization to which you still have access:

1. Click here to access the management of your Organization on the Infomaniak Manager.
2. Verify that this is the correct Organization.
   • If not, switch to another Organization first by going back to the menu and then clicking on the chevron ‍:
     
     
      
3. Click on Delete the Organization:
   
4. Confirm the deletion and/or read the on-screen explanations.