This guide presents the available conditions for segmenting and filtering your contact lists when sending an Infomaniak Newsletter.

Preamble

• Filtering subscribers based on certain criteria allows you to send Newsletters to specific people among your subscribers.
• The criteria can be their subscription date as well as custom fields or even actions performed or not during previous sends.
• You can combine multiple conditions and add "OR" conditions to refine your filters.

Segmenting sends based on…

Access your Newsletter:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click on the domain name concerned in the table that appears:
   

… the specifics of the subscribers

Here is an example of a Newsletter subscription form with additional fields allowing you to request personalized information from the person signing up:

Once some users provide this information, you can find it in the details of their contact card:

This type of information can be used to segment your subscriber list and only write to part of it. Refer to Chapter 4 of this other guide.

… the past actions of the subscriber

Information about a previous mailing can be used to segment your next send. Example:

• Send only to subscribers who have opened the last 5 campaigns.
• Send only to subscribers who have never clicked on the specific Newsletter sent 1 month ago.
• etc.

To do this:

1. Refer to Chapter 4 of this other guide.
2. Choose Actions instead of custom field to select the criteria defining the people who will receive this next newsletter.
   • This same dropdown menu also allows you to segment a send based on the subscription dates of subscribers (e.g., send only to those who subscribed within the last month).