1. This guide presents the available conditions to segment and filter your contact lists when sending an Infomaniak Newsletter.

Preamble

• Filtering subscribers based on certain criteria allows you to send Newsletters only to some of your subscribers.
• The criteria can be their subscription date or custom fields or even actions performed or not during previous sends.
• You can combine multiple conditions and add "OR" conditions to refine your filters.

Segmenting contact lists…

Access your Newsletter:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the domain name assigned to the product concerned.

… when sending to new subscribers (based on their specifics)

Here is an example of a Newsletter subscription form with an optional field to enter a location:

Once some subscribers provide this information, you can find it in the details of their contact card:

This type of information can be used to segment your subscriber list and write only to a part of it.

1. Click on Campaigns in the left sidebar, then on the button to start a new campaign.
2. Specify any custom terms related to the target audience:
   
3. Fill in the information in the following steps and compose the Newsletter.
4. Click on the advanced mode (expert mode) to segment contacts and not send to your entire list:
   
5. Enter the information corresponding to the criteria you have defined and based on the information collected during the subscription of the subscribers (custom fields or group membership or subscription date).
6. Add additional conditions using AND/OR to best filter your recipients.
7. Check the number of filtered subscribers to whom the Newsletter will be sent.
8. Click on the blue Continue button:
   
9. Check and/or perform a test send of your Newsletter, then click on Continue.
10. Define when your Newsletter should be sent (as soon as possible or scheduled for later).

... during the next sends (based on the past actions of the subscriber)

1. Follow the instructions above up to step 4.
2. Click on Actions instead of custom field to choose the criteria defining the people who should receive this next Newsletter send.
3. Choose the actions that the subscriber should have performed to receive your next send, then, if necessary, add additional conditions using AND / OR to further filter your recipients.
4. Check the number of filtered subscribers to whom the Newsletter will be (re)sent, then click on the blue Continue button:
   
5. Check and/or perform a test send of your Newsletter, then click on Continue.
6. Define when your Newsletter should be sent (as soon as possible or scheduled for later).