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Manage Jelastic Cloud users
This guide concerns user collaboration on Jelastic Cloud environments, which is not directly offered within the current Jelastic infrastructure.
Granting access to other users
The solutions available for allowing other users to access your Jelastic environment depend on the type of access you want to grant:
Scenario 1
You want to share access to the Jelastic dashboard (note that the user to whom these rights are granted will have access to all environments present on the Jelastic Cloud dashboard).
To do this, you need to assign permissions to the product directly when creating the user. Collaborator permissions are sufficient.
Second scenario
You want to share permissions for a single environment, but this action is not currently possible because collaboration is disabled for security reasons.
You can transfer an environment to the desired person, provided that they have a Jelastic Cloud in the same billing group (e.g., EUR or CHF billing). To perform this action, you need to change the environment's owner (this can be done directly from the Jelastic dashboard in the environment configuration tab).
Also, please refer to this other guide.
Link to this FAQ: https://faq.infomaniak.com/2152
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