This guide explains how to…

• … enable filtering of incoming emails
• … automatically categorize advertising messages
• … flag certain fraudulent messages

… in order to reduce unwanted or excessive messages on an email address managed by Infomaniak.

Solutions for excluding, sorting, and filtering incoming emails

Automatic filtering methods

• Refer to this guide to learn how to use the <Spam> folder by activating the spam filter (you can also deactivate it).
• Refer to this other guide to learn how to use the <Promotions> and <Social Networks> (<SocialNetworks>) folders by activating the advertising & social networks filter.

Manual methods

• Consult this guide to report an incoming message that was not detected as spam (advertisement / unsolicited contact).
• Consult this guide to report an incoming message that was not detected as phishing (scam / deceptive fake email).
• Consult this guide to block or allow specific email addresses or even entire domains.
• Consult this guide to define your own sorting and filtering rules ('Sieve language') for incoming emails…
  • …which will allow you, for example, to filter messages addressed to a temporary alias that you can create to protect yourself when registering on new websites.

If you are experiencing a surge in spam or unusual messages, please refer to this other guide to perform some checks.

If your own emails are often incorrectly classified as spam, please refer to this other guide to perform some checks.

To sort and clean a mailbox that has been flooded with messages, please refer to this other guide.