This guide explains how to order, link or remove a dedicated IP from a website.

Manage dedicated IPs on a hosting plan

Order one or several first dedicated IP addresses

To do this:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the relevant product.
3. Click on Web in the left sidebar.
4. Click on Dedicated IPs in the left sidebar.
5. Click on the button to order one or more IP addresses:
   

Order one or several additional dedicated IP addresses

To do this:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the relevant product.
3. Click on Web in the left sidebar.
4. Click on Dedicated IPs in the left sidebar.
5. Click on Order :
   

Associate a dedicated IP address with a website on a hosting plan

Once the IP has been ordered and paid for, familiarize yourself with the prerequisites below, as switching to a dedicated IP address for a website may cause a temporary interruption, especially in the presence of a certificat SSL Let’s Encrypt. To limit the impact:

• Start by reducing the TTL of the DNS records A and AAAA (for @ and www) to 5 minutes.
• Wait for the previous TTL duration before making any changes.
• The change below should be made during a period of low traffic to limit the inconvenience caused by the inevitable interruption.
• At the end of the procedure, you will need to wait for the new TTL to propagate the new configuration and for the SSL certificate to be regenerated, then check the accessibility of the site in HTTPS to ensure that everything is working correctly.

To switch to a dedicated IP address:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the relevant product.
3. Click on Web in the left sidebar.
4. Click on Dedicated IPs in the left sidebar.
5. Click on the button to dedicate the IP to a site on your hosting:
   
6. Select the site to assign the new IP address to.
7. Check the box after reviewing the warnings.
8. Click on the Associate button:
   

Remove a dedicated IP address from a website

Once the IP is installed, to uninstall it:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the relevant product.
3. Click on Web in the left sidebar.
4. Click on Dedicated IPs in the left sidebar.
5. Click on the action menu ⋮ located to the right of the relevant item.
6. Choose Unbind:
   
7. Take note of the warnings and confirm the deletion to complete the IP uninstallation procedure.