This guide explains how to order, link, or remove a dedicated IP for a website.

Manage dedicated IPs on a hosting plan

Order one or more dedicated IP addresses

To do this:

1. Click here to access your website management in the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the website in question:
   
3. Click on the chevron ‍ to the right of Advanced Tools in the left-hand menu.
4. Click on Dedicated IPs in the left-hand menu.
5. Click on the button to order one or more IP addresses:
   
6. Increase the quantity according to the number of IP addresses desired:
   

Order one or more additional dedicated IP addresses

To do this:

1. Click here to access your website management in the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the website in question.
3. Click on the chevron ‍ to the right of Advanced Tools in the left-hand menu.
4. Click on Dedicated IPs in the left-hand menu.
5. Click on the text to order one or more additional IP addresses:
   
6. Increase the quantity according to the number of IP addresses desired.

Associate a dedicated IP address with a website on your hosting

Once the IP address has been ordered and paid for, please review the prerequisites below, as switching to a dedicated IP address for a website may cause a temporary interruption, especially if a Let's Encrypt SSL certificate is in use.

Prerequisites

• Start by reducing the TTL of the DNS records A and AAAA (for @ and www) to 5 minutes.
• Wait for the duration of the previous TTL before making any changes.
• The change below should be made during a period of low traffic to limit the disruption caused by the inevitable interruption.
• At the end of the process, you will need to wait for the new TTL to take effect so that the new configuration can propagate and the SSL certificate can be regenerated. Then, verify that the site is accessible via HTTPS to ensure that everything is working correctly.

To switch to a dedicated IP address:

1. Click here to access your website management in the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the website in question.
3. Click on the chevron ‍ to the right of Advanced Tools in the left-hand menu.
4. Click on Dedicated IPs in the left-hand menu.
5. Click the button to associate the IP with a website in your hosting account:
   
6. Choose the website to which you want to assign the new IP address.
7. Check the box after reading the warnings.
8. Click the Associate button:
   

Remove a dedicated IP address from a website

Once the IP address is installed, to uninstall it:

1. Click here to access your website management in the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the website in question.
3. Click on the chevron ‍ to the right of Advanced Tools in the left-hand menu.
4. Click on Dedicated IPs in the left-hand menu.
5. Click on the action menu ⋮ located to the right of the item in question.
6. Choose Unlink:
   
7. Read the warnings and confirm the deletion to complete the IP uninstallation process.