This guide provides instructions on how to correctly display and interpret VOD/AOD statistics.

Introduction

• There may be a difference between the number of media views and the number of unique visitors:
  • Users who watch a stream with an unstable Internet connection (Wifi, 3G, etc.) may generate a large number of disconnections and reconnections.
  • In such a case, each reconnection is counted as a new visit, which may explain this difference.

Accessing VOD/AOD statistics

To view your media statistics:

1. Click here to access your product management interface on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question:
   
3. Click on Statistics in the left-hand menu.
4. Click on the desired items in the secondary sidebar menu to obtain an overview or detailed statistics on viewers, viewing time, consumption, media, geographic areas, and technologies:
   

Label Definitions

• Media views: total number of views for all media
• Unique visitors: number of visitors with distinct IP addresses

Example: if two employees from the same company watch the same video, this will count as 1 unique visitor and 2 visits.