This guide explains how to create an alias, which is a variation of your usual email address without having to add a new address to your existing Mail Service.

✘ NOT AVAILABLE‍ with
my kSuite (ik.me, etik.com, ikmail.com)

Introduction

• Number of aliases possible per email address:
  • kSuite Free = 1
  • kSuite Standard = 50
  • kSuite Business = 50
  • kSuite Enterprise = 50
  • my kSuite+ = 2 (note: a deleted alias cannot be recreated with the same name)
  • Mail Service Starter = 1
  • Mail Service Premium = 50
• An alternative feature is presented here.
• To modify what comes after the @ symbol, use domain aliases.
• Users of the address (on the Mail Infomaniak web app) receive an email each time an alias is added or removed.

How an alias works

You can create alternative versions of your email addresses by modifying what comes before the @ symbol.

For example:

• john-peter.smith@domain.xyz is a long email address…

It can be shortened and used as follows:

• jps@domain.xyz

In this example, you need to create an alias "jps" for the address "john-peter.smith".

Then, if someone writes to jps@domain.xyz:

• their message will arrive in the inbox of the main address (john-peter.smith@domain.xyz).

If someone sends an email to john-peter.smith@domain.xyz AND includes jps@domain.xyz in the CC field:

• their message will arrive twice in the inbox of the primary address (john-peter.smith@domain.xyz).

Add an alias from the Infomaniak Web Mail app

Prerequisites

• You need permission to manage aliases: it is possible that the Mail Service administrator has removed this right from their admin account.

Next, to add an alias:

1. Click here to access the Infomaniak Mail web app (online service ksuite.infomaniak.com/mail).
2. Click on the Settings icon ‍ in the top right corner.
3. Check or select the relevant email address from the drop-down menu in the left-hand menu.
4. Click on Alias:
   
5. Click on Add an alias to create a variation of your email address.
6. Enter the desired alias (the part before the @ symbol).
7. Click on Add:
   

Add an alias from the Mail Service

To access the Mail Service:

1. Click here to access the management interface for your product in the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on the relevant email address in the table that appears.
4. Click on the Alias tab, or in the left-hand menu, click on Alias.
5. Click on the blue Add an alias button.
6. Enter the desired alias (the part that comes before the @ symbol):
7. Click Apply to save the changes: