This guide explains how to create an alias, i.e., a variation of your usual email address without having to add a new address to your existing Mail Service.

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Number of aliases possible per email address:

How an alias works

It is possible to create alternative versions of your email addresses by modifying what comes before the @ symbol.

For example:

• john-peter.smith@domain.xyz is a long email address…

It can be shortened and used as follows:

• jps@domain.xyz

In this example, you need to create an alias "jps" for the address "john-peter.smith".

Then, if someone writes to jps@domain.xyz:

• their message will arrive in the inbox of the main address (john-peter.smith@domain.xyz).

If someone writes to john-peter.smith@domain.xyz AND jps@domain.xyz in the CC field:

• their message will arrive twice in the inbox of the main address (john-peter.smith@domain.xyz).

An alternative feature is presented here. To modify what comes after the @ symbol instead, use domain aliases here.

Add an alias from the Infomaniak Mail web app

Prerequisites

• You must have permission to manage aliases: it is possible that the Mail Service manager has removed this right from their admin account.

Then, to add an alias:

1. Click here to access the Infomaniak Mail web app (online service ksuite.infomaniak.com/mail).
2. Click on the Settings icon ‍ in the top right corner.
3. Check or select the email address in question from the drop-down menu in the left-hand menu.
4. Click on Aliases:
   
5. Click on Add an alias to create a variation of your email address.
6. Enter the desired alias (what comes before the @ symbol).
7. Click on Add:
   

Add an alias from the Mail Service

To access the Mail Service:

1. Click here to access the management of your product in the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on the email address in the table that appears.
4. Click on the Alias tab or, from the left-hand menu, click on Alias.
5. Click on the blue Add an alias button.
6. Enter the desired alias (what comes before the @ symbol):
7. Click on Apply to save the changes: