This guide explains how to create a mail “alias” address, i.e., a variant of your usual mail address, from the settings of a mail address on an Mail Service or the Mail app from Infomaniak.

✘ NOT AVAILABLE‍ with
my kSuite (ik.me, etik.com, ikmail.com)

Preamble

• Number of aliases possible per email address:
  • kSuite Free = 1
  • kSuite Standard = 50
  • kSuite Business = 50
  • kSuite Enterprise = 50
  • my kSuite+ = 2 (note: a deleted alias cannot be recreated with the exact same name)
  • Mail Service Starter = 1
  • Mail Service Premium = 50
• Users of the address receive an email each time an alias is added or removed.
• You can also configure the Infomaniak Web Mail app or a software/email client so that sending emails from this type of email address works (❓: help).
• An alternative, on-the-fly alias feature exists (❓: help).
• To modify what comes after the @ symbol instead, use alias domains (❓: help).

Add an alias from the Infomaniak Web Mail app

Prerequisites

• You may no longer have permission to manage aliases: the Mail Service administrator may have removed this right from their admin account (❓:

Next, to add an alias:

1. Click here to access your emails on your Infomaniak kSuite (❓: help).
2. Click on Settings ‍ in the top right corner.
3. Check or select the relevant email address from the dropdown menu in the left-hand sidebar.
4. Click on Alias:
   
5. Click on Add an alias to create a variation of your email address.
6. Enter the desired alias (the part before the @ symbol).
7. Click on Add:
   
8. The alias is added (users of the address receive an email each time an alias is added or removed), and you can delete it if needed:
   

Add an alias from the Mail Service

To access the Mail Service:

1. Click here to access the Mail Service management in your Infomaniak Manager (❓: help).
2. Click on the name of the Mail Service in question:
   
3. Click on the email address in question in the table that appears:
   
4. Click on the Alias tab or, from the left-hand menu, click on Alias.
5. Click on the blue Add an alias button:
   
6. Enter the desired alias (the part before the @ symbol).
7. Click on ‍ to add it and, if necessary, define other additional aliases based on availability.
8. Click Apply to save the changes:
   
9. Confirm the action.
10. Confirm to add the alias (users of the address receive an email each time an alias is added or removed):
    
11. The alias has been added (users of the address receive an email each time an alias is added or removed), and you can delete it if needed: