Detect and correct domain name problems automatically

This guide explains how to detect and correct certain problems with your domain name, especially if they are DNS-related (name servers, technical information that basically determines where this or that traffic should be directed).

The correction is only possible when the domain name is present in the same management account as the product to which it must be attached. If this is not the case then the correction will have to be done manually ( help ).

Diagnose a DNS problem

open the Manager ( manager.infomaniak.com )
go to domain name
click on the domain name concerned
in the left side panel, click on DNS diagnostics
if DNS problems are detected, a red display in the table indicates this
correct each entry individually (1) or all entries at once (2) or if you are sure, you can ignore these warnings (3) if necessary :

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