Knowledge base

This guide explains how to access the VNC console of an unmanaged Cloud Server with Infomaniak.

1. open the Manager (https://manager.infomaniak.com)
2. go to Cloud Server
3. click on the server concerned
4. click on Open the VNC console

The initial access to the server is by SSH key. You therefore need to assign a password to the Root account or to create another user before being able to authenticate yourself with the VNC console.

If a display console display problem arises, then from your VM:

in /etc/default/grub
modify GRUB_CMDLINE_LINUX_DEFAULT, GRUB_GFXMODE and GRUB_GFXPAYLOAD_LINUX (this last variable is probably missing and is to be added)

Then update grub and restart:

The resolution can be changed (1000x400 instead of1280x1024 for example) to enable the display of the VNC console withjn the administration without opening a new tab.