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Knowledge base Unmanaged cloud: using the VNC console

Unmanaged cloud: using the VNC console

This guide explains how to access the VNC console of an unmanaged Cloud Server with Infomaniak.

open the Manager (https://manager.infomaniak.com)
go to Cloud Server
click on the server concerned
click on Open the VNC console

The initial access to the server is by SSH key. You therefore need to assign a password to the Root account or to create another user before being able to authenticate yourself with the VNC console.

Attention: you must use a keyboard with US layout to be able to use VNC normally!

If a display console display problem arises, then from your VM:

in /etc/default/grub
modify GRUB_CMDLINE_LINUX_DEFAULT, GRUB_GFXMODE and GRUB_GFXPAYLOAD_LINUX (this last variable is probably missing and is to be added)

GRUB_CMDLINE_LINUX_DEFAULT="biosdevname=0 net.ifnames=0 console=tty0 console=ttyS0,115200
earlyprintk=ttyS0,115200 consoleblank=0 systemd.show_status=true video=VGA-1:1280x1024"
GRUB_GFXMODE=1280x1024x16
GRUB_GFXPAYLOAD_LINUX=keep

Then update grub and restart:

grub-mkconfig -o /boot/grub/grub.cfg

The resolution can be changed (1000x400 instead of1280x1024 for example) to enable the display of the VNC console withjn the administration without opening a new tab.

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