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Troubleshooting a 0x800 error
Update 07/03/2026
This guide suggests solutions to resolve Microsoft errors of type 0x800...
Introduction
- To find out what an error number corresponds to (e.g.,
0x800CCCXX), consult the Microsoft knowledge base or a virtual assistant.
0x800CCCDE
To try to resolve the following error:
Outlook cannot synchronize subscribed folders for email@domain.xyz. Error: An unexpected internal error occurred. It is suggested that you restart your client. If you continue to receive this message, contact your server administrator or Internet service provider (ISP)- Open Microsoft Outlook.
- Click on File and then on Options.
- In the menu on the left, click on Advanced options.
- Click on the Send/Receive... button.
- Click on Change.
- Check the box Use the custom behavior below.
- Check the boxes for the folders to be synchronized.
- Check the box Download entire items (including attachments) for subscribed folders.
- Save the changes and close the options window.
0x800CCC0E
- Compare the recommended settings for the software used.
- Consult this other guide.
- Contact Infomaniak support and provide your public IP address.
Link to this FAQ: https://faq.infomaniak.com/2120
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