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Change the billing frequency
This guide offers 2 methods to change the billing frequency of the services subscribed to with Infomaniak.
Change the billing frequency
First method
The first method involves changing the frequency when making a payment:
- Click here to access payment management on the Infomaniak Manager (need help?).
- Select the product in question.
- Click on the dropdown menu to the right of the item in question to modify the duration for which the payment should apply:
- Click on the blue button at the bottom of the page to pay for the selection and change the billing frequency of the selected product.
For this to be taken into account, it is essential to change the frequency AND pay the invoice including the product at the changed frequency.
Second method
The second method is as follows:
- Click here to access the management of your products on the Infomaniak Manager (need help?).
- Click on the type of product in question (e.g. hosting, Cloud Server, etc.)
- Click on the name of the product in question:
- Click on the Manage button.
- Click on Modify the offer:
- Choose the desired billing frequency (only possible from a certain amount).
- Confirm the change:
If you switch from annual to monthly billing or from quarterly to monthly billing, only modify the billing frequency during the month preceding the end of the current term. For example, if you paid or renewed your Cloud hosting for 1 year on January 1st, 2026, do not change the billing frequency before December 1st, 2026, otherwise, you will be billed again for all the remaining months of 2026 and it will be necessary to contact Support to be refunded.