Knowledge base

1000 FAQs, 500 tutorials and instructional videos. Here, there are only solutions!

Cancel an Infomaniak product

Update 08/13/2026

Thank you for entrusting Infomaniak with the management of your services, and we hope you enjoyed using them.

 

Introduction

  • For most products, confirm the cancellation request by email; otherwise, no data will be deleted.
  • Any charges incurred and exceeding the included allowance will still be due.
  • A cancellation confirmation is sent to any other administrators of the Organization.
  • Backups will be permanently deleted upon cancellation, making any restoration impossible.

 

Which product/service would you like to delete?

Collaboration tools

Web & Domains

Cloud Computing

Events & Marketing

Streaming

 

Close your Infomaniak account or delete one of your Organizations.
sign

Feel free to share your personal experience with InfomaniakFeedback from both satisfied and less satisfied customers is valuable and helps to improve the quality of services and offer solutions tailored to their needs!


Has this FAQ been helpful?