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Cancel an Infomaniak product
Update 08/13/2026
Thank you for entrusting Infomaniak with the management of your services, and we hope you enjoyed using them.
Introduction
- For most products, confirm the cancellation request by email; otherwise, no data will be deleted.
- Any charges incurred and exceeding the included allowance will still be due.
- A cancellation confirmation is sent to any other administrators of the Organization.
- Backups will be permanently deleted upon cancellation, making any restoration impossible.
Which product/service would you like to delete?
Collaboration tools
Web & Domains
Cloud Computing
Events & Marketing
Streaming
Close your Infomaniak account or delete one of your Organizations.
Feel free to share your personal experience with InfomaniakFeedback from both satisfied and less satisfied customers is valuable and helps to improve the quality of services and offer solutions tailored to their needs!
Link to this FAQ: https://faq.infomaniak.com/2078
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