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Understanding the 24-hour outgoing email limit
This guide details the security measures implemented as part of the Infomaniak email offers to detect abusive and abnormal use of an email address.
Preamble
- Upon written request, justified and authenticated, it is possible to modify these security rules for a specific paid email address.
- For sending emails to a large number of recipients, the Newsletter tool is the most suitable.
- These measures protect you from malicious use of your computer or your account.
Sending limits per 24 hours
1 message sent to 2, 42, or 99 people in CC/BCC counts as 2, 42, and 99 messages, respectively.
⚠ Number of outgoing emails possible per 24 hours:
| kSuite | free | 500 |
| Standard | 1440 | |
| Business | 1440 | |
| Enterprise | 1440 | |
| my kSuite | 500 | |
| my kSuite+ | 1440 | |
| Mail Service | Starter 1 max. address | 500 |
| Premium 5 min. addresses | 1440 | |
| Web hosting | sending unauthenticated (PHP Mail()) | 50 |
| sending authenticated | * |
* The maximum number depends on the email offer
Other email limits
Link to this FAQ: