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Understand the limits of outgoing emails per 24 hours
This guide details the security measures implemented for the Infomaniak email offers to detect abusive and abnormal use of an email address.
Preamble
- Upon written request, justified and authenticated, it is possible to modify these security rules for a specific paid email address.
- For sending emails to a large number of recipients, the Newsletter tool is the most suitable.
- These measures protect you from malicious use of your computer or your account.
Sending limits per 24 hours
1 message sent to 2, 42, or 99 people in CC/BCC counts as 2, 42, and 99 messages, respectively.
⚠ Number of outgoing emails possible per 24 hours:
| kSuite | free | 500 |
| Standard | 1440 | |
| Business | 1440 | |
| Enterprise | 1440 | |
| my kSuite | 500 | |
| my kSuite+ | 1440 | |
| Mail Service | Starter 1 max. address | 100 |
| Premium 5 min. addresses | 1440 | |
| Web hosting | sending unauthenticated (PHP Mail()) | 50 |
| sending authenticated | * |
* The max. number depends on the email offer
Other email limits
Link to this FAQ: