This guide explains how to enable or disable maintenance mode on a website hosted on an Infomaniak Hosting plan.

Introduction

• Maintenance mode allows you to display a custom message to your visitors, for example while resolving a technical issue.
• You can also specify IP addresses that will be able to bypass this page.
• An email is sent to the users of the Organization.

Enable maintenance mode

To activate a page that temporarily replaces your usual homepage:

1. Click here to access your product management interface on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on the toggle switch to enable the maintenance page.
4. Confirm the warning.
5. Click the button to enable:
   

Customize the maintenance page

To set up a page with your desired message:

1. Click here to access the management interface for your product in the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on Page & Maintenance in the left-hand menu.
4. Click on ‍ Create a page or on the Customize button if it already exists:
   
5. Format the text of your choice.
6. Configure the display using the elements on the right.
7. Click Save & activate to publish the page:
   

Allow specific IP addresses to bypass the suspension

It is possible to display the actual website even with maintenance mode enabled. To do this, you need to enter the IP addresses of the computers that should be able to bypass maintenance mode:

1. Enable maintenance mode according to the procedure above.
2. Go back to the maintenance page configuration page (see procedure above).
3. Under Maintenance on the right, click Insert my IP address to allow your computer to display the site without maintenance mode:
   
   • You can also manually enter the IP addresses to allow.
4. Click on Save and publish.

Disable maintenance mode

To disable the message that appears on your website during maintenance:

1. Click here to access your product management in the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click either the Disable button or the toggle switch to disable the maintenance page:
   
4. Confirm the deactivation of maintenance.

Alternative method for WordPress

It is not recommended to activate the Infomaniak maintenance page above to then work in WordPress.

It is recommended to install a WordPress plugin (there are dozens available) dedicated to maintenance mode within the CMS itself.

Alternatively, you can add the code to a new, empty file named .maintenance (the dot before the file name is important) and place it on the server at the root of your site, which will disable all your pages except for the WordPress homepage.