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Knowledge base Linking a domain name not managed by Infomaniak with an Infomaniak hosting (possible changes to the DNS zone)

Linking a domain name not managed by Infomaniak with an Infomaniak hosting (possible changes to the DNS zone)

This guide explains how to link a domain name managed by a registrar other than Infomaniak to an Infomaniak hosting (Web and/or Email). It assumes that you have the ability to change the DNS zone (A record, MX record, etc.) of your domain name with your current registrar.

If your registrar does not allow you to configure the DNS zone for your domain name, or the following procedure seems too complicated: https://www.infomaniak.ch/fr/support/faq/1979

Link the external domain to your Web Hosting

To link your Infomaniak web hosting with your existing domain name:

Open the Manager (manager.infomaniak.com)
Go to Web Hosting
Click on the hosting/domain name in question
In the gray box, below the product expiration date, click on More Information
At the bottom of the page that pops up, under Server, note the IPv4 address (e.g.: xx.xx.xx.xxx)
Enter the IPv4 address previously noted under the A Record for your registrar

This setting can take up to 48 hours to take effect, and your web hosting should then be linked to your domain name. If the domain is destined to be an alias of your principal site,you must add the alias to your site: https://faq.infomaniak.com/1946